Issues Resolved by This Article
This article helps students understand:
-
Where to find tutoring support for IT courses
-
The difference between tutoring options for BYU Pathway Worldwide students and Ensign College on-campus students
-
How to schedule 1-on-1 tutoring sessions
-
How to join group tutoring sessions
-
Where to go for on-campus IT and CS tutoring support
-
Which topics the TechLab can assist with (labs, VMs, networking, etc.)
Background
IT tutoring is available to both BYU Pathway Worldwide students (remote) and Ensign College students (on campus).
Tutoring resources differ depending on the program:
-
BYU Pathway students are grouped by certificate, and tutors support the courses included in each certificate.
-
Ensign College students have access to both the 4th-floor tutoring area (for CS courses) and the TechLab (for IT courses).
Group and 1-on-1 tutoring sessions give students opportunities to ask questions, review concepts, practice hands-on skills, and reinforce learning. The TechLab also provides direct assistance with virtual machines, Proxmox, networks, Windows Server, Linux, and cybersecurity tasks.
Solution
Below is a breakdown of all available tutoring options.
1. Tutoring for BYU Pathway IT Students (Remote)
πΉ 1-on-1 Tutoring Sessions
BYU Pathway students can schedule personal appointments with a tutor for the following certificate courses (as listed on page 1 of the document):
- CS 104 β Introduction to Programming:
Book here
- IT 102 β Introduction to Information Technology:
Book here
- IT 125 β PC Hardware and Software:
Book here
- IT 235 β Networking Fundamentals:
Book here
- IT 255 β Linux System Administration:
Book here
These sessions allow students to work individually with a tutor on course-specific problems, concepts, or assignments.
πΉ Group Tutoring Sessions
Students who prefer collaborative learning may join a group tutoring session β a drop-in style environment where they can:
-
Ask questions
-
Review key concepts
-
Work with peers
Technical Support Engineer Group Tutoring:
π‘ Group sessions are expanding as the program grows β itβs a great way to study together and get diverse perspectives on course material.
2. Tutoring for Ensign College IT Students (On-Campus)
Ensign College students have two primary tutoring channels depending on their course type.
πΉ For CS Courses
Students enrolled in Computer Science courses can:
πΉ For IT Courses
IT students should visit the TechLab (Rooms 415 and 416) on the 4th floor.
As shown on page 2, TechLab members provide hands-on help with:
-
Labs and assignments
-
Proxmox virtual machines
-
Network setup and troubleshooting
-
Linux, Windows Server, and cybersecurity tasks
TechLab tutoring support focuses on practical, lab-driven learning that aligns with Ensign College IT courses.